Case study: Murray Bros

Designed for freshness and speed: Reusable solutions support the seamless flows of produce in pristine condition

Murray Bros is a leading, privately owned and operated, fruit and vegetable wholesaler and logistics business. Commencing operations in 1921, Murray Bros currently has one of the largest supply bases of growers and packing sheds in Australia, covering every major growing district and state. This enables them to offer one of the largest produce ranges in the market.

We engage in regular discussions with CHEP to ensure we’re continuously improving and meeting our customer’s demand. The team at CHEP always make themselves available to assist at any time. With their support, we’re able to consistently provide supermarkets and families across Australia with produce in pristine condition and achieve sustainable performance.

Susan Lewis General Manager, Murray Bros

Committed to delivering exceptional customer service and unlocking cost efficiencies, the business has expanded its service offering to include importing produce, cold storage, quality control, ripening, pre-packing, order assembly and value adding. 

Susan Lewis, General Manager at Murray Bros, says, “With a passionate team of 100 staff, we’re able to offer a wide range of services which puts us ahead of the pack.

“We cater from sales on our trading floor to import/export clearance, pre-packing, ripening, customised third party logistics plus we will soon have the facilities in-house to fumigate produce. We pride ourselves on putting the customer first and our facility offers a ‘one stop shop’ which is unique for our industry.”

The Opportunity

Murray Bros are committed to continuously improving their operations and unlocking efficiencies within the supply chain. With this focus, this leading wholesaler and logistics business pinpointed an opportunity to move from single use packaging to reusable platforms to fulfil orders into supermarkets. 

The Solution

To progress this opportunity in their supply chain, Murray Bros decided to partner with CHEP. They now use a combination of reusable platform solutions including pallets and reusable plastic containers (RPCs) to move and handle their fresh produce into supermarkets.

Ms Lewis said, “By using these platforms we gain better quality control and are able to optimise our logistics. 

“We find CHEP’s RPCs and pallets sturdy, easier to interlock for load stability and faster to handle with its four handles and lift lock mechanism. This is a key point of difference when comparing CHEP’s platforms to single use alternatives such as cardboard and other equipment available.”

The Results

Speaking about partnering with CHEP and utilising reusable platform solutions for produce flows, Ms Lewis said, “We’ve seen first-hand the benefits of working with CHEP since 1987 including quality, reliability and flexibility in platform and service delivery. 

We’ve been able to improve produce quality through the platforms ability to better protect produce, even cool and facilitate air flow. These platforms and the support team at CHEP have helped us save time and costs, and reduce our environmental impact.”

After analysing Murray Bros' usage of CHEP pallets and RPCs with CHEP’s environmental lifecycle assessment calculator (LCA)*, it is clear this is a sustainable partnership. 

Lachlan Feggans, CHEP’s Senior Manager of Sustainability for the Asia Pacific region, said: “We’re proud to acknowledge our partnership with Murray Bros. By sharing and reusing CHEP’s timber pallets and RPCs we have successfully saved approximately 2,630 tonnes of carbon emissions from entering the atmosphere and diverted 2,008 tonnes of solid waste from landfill through avoiding single use packaging.”

Ms Lewis said, “We engage in regular discussions with CHEP to ensure we’re continuously improving and meeting our customer’s demand. The team at CHEP always make themselves available to assist at any time. With their support, we are able to consistently provide supermarkets and families across Australia with produce in pristine condition and achieve sustainable performance.”

*Note: CHEP LCAs are independently peer-reviewed and compliant to ISO 14044: 2006 Environmental Management – Life Cycle Assessment. Sustainability data and calculation methods are assured by KPMG as part of Brambles’ annual Sustainability Review. More information available at www.brambles.com/sustainability-goals

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Case study: Murray Bros | CHEP