How CHEP Works

How does CHEP work?

CHEP’s circular business model is based on the concept of share and reuse, also known as pooling. With this share and reuse pooling model, you access the products (pallets, crates, bins, containers plus more…) from CHEP on a rental basis, reducing upfront capital costs. Discover the benefits of partnering with CHEP by clicking here

Below you will find information on how the CHEP share and reuse pooling model works, how to become a CHEP customer and frequently asked questions on renting versus buying pallets and other equipment.  

Contact a CHEP Representative

CHEP share and reuse pooling model

CHEP share and reuse pooling model

How Does CHEP Australia Work
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  • How Does CHEP Australia Work

How Does CHEP Australia Work

Every day CHEP works with customers across consumer goods, retail, fresh produce and other industries to create smart, cost-effective supply chain solutions.

How do I become a customer?

Receive a customised quote based on your business needs.

  • 1. Request an obligation-free quote

    We send you a quote tailored to your business. Request an obligation-free quote today by clicking here and completing the information on the quote request form. Alternatively, contact our team on 13 2437 (13 CHEP)

  • 2. Talk with CHEP

    A CHEP representative will contact you via email or phone. We’ll work with you to customise a proposal based on your business needs, including shipment locations, volume and frequency.

    Our supply chain expertise and solutions drive value and can address your challenges
     

  • 3. Place an order via our online portal, myCHEP

    Once the hire agreement is finalised, you can access the online portal myCHEP, to order CHEP pallets and other products online.

    If you need assistance or have any questions, please contact us on 13 2437 (13 CHEP) 
     

We have a wide range of platform solutions

Explore our platform solutions below:

More than a pallet company

CHEP Retail and Consumer Goods Solutions

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  • Solutions unlocking value for the whole supply chain

Solutions unlocking value for the whole supply chain

CHEP research demonstrates implementing Retail and Consumer Goods solutions can reduce the number of touches in supply chains from 20 to 9. See how these solutions reduce the total cost to serve from Manufacture - Warehouse - Retail.

Frequently Asked Questions

  • Why should I rent CHEP pallets, containers and other products?

    You can maximise your supply chain efficiency and performance with our CHEP pallets, containers and other products. Our innovative designed products provide greater efficiency in unit loading and unloading. In addition to a reduced risk of failure and less product damage, many of our products are made from reusable or recycled materials.

    The CHEP share and reuse pooling model allows for the seamless movement of goods through multiple supply chains. It is also a more sustainable approach than single-use alternatives such as cardboard and white wood pallets; that’s why you can’t buy CHEP pallets or other products.

    We can help you run a smarter, more sustainable supply chain, including eliminating waste, eradicating empty transport movements, and cutting out inefficiencies.

  • How can I contact CHEP?

    Ready to sign up with CHEP or learn more? Click here to connect with us or call 13 2437 (13 CHEP).

  • How can I find CHEP locations?

    CHEP’s global scale is unmatched. We have the biggest trading partner network, combined with the most extensive service centre offering in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it. Click here to view our locations. 

Find CHEP platforms

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How CHEP Works | CHEP