Unlock efficiencies and enhance sustainability performance

Recently, manufacturers, distributors and retailers have experienced unprecedented demand for products and services. This has created new financial constraints and the need to create more robust, agile and durable supply chains – without additional capital investment. These challenges are compounded by the fact that businesses need to invest in developing their sustainability credentials, with consumers expecting companies to invest in better outcomes for the planet and communities, beyond meeting profitability targets. 

By exploring how to share and reuse equipment, also known as pooling, you are well on your way to unlocking efficiencies and enhancing sustainability performance.

Below you will find information on the benefits of partnering with CHEP, the range of reusable packaging solutions available plus access to frequently asked questions on pooling.  

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Working together to optimise supply chains

Fresh solutions

Coming up next

  • Case study: Limit Farms

Case study: Limit Farms

Discover how Limit Farms and CHEP work together to reduce the cost to serve and achieve more efficient, profitable and sustainable product loads. Steve Kluck, Manager at Limit Farms says,“…We use Foldable Bins (FB) - FB2 bins, FB4 bins, and Gen 3  Reusable Plastic Containers (RPCs) from CHEP to support our supply chain. The beauty of the RPCs is the ease of use; it is easy for people to lift, empty and fold down.”


We’re here to work with you. When you choose CHEP for your supply chain solutions you get access to:

  • Platform Solutions

    For an efficient and sustainable way to move, store and protect your goods, we have a wide range and depth of supply chain platforms, including: pallets (timber, plastic and display), reusable plastic containers, bins, intermediate bulk containers (IBCs) and beverage trays.

  • Online Training and Support Resources

    To help you operate your company’s supply chain more efficiently and effectively, access the latest best practice tips, tools and training to manage your account and improve equipment management through our website CHEPedia available at https://www.chep.com/au/en/chepedia

  • CHEP Network Advantage

    Join one of the largest trading partner networks in Australia, to enable your supply chain and provide you with a range of platforms where and when you need it; helping you lower your logistics costs and leverage your network efficiencies.

  • Online Account Access Anytime, Anywhere

    + Making it fast and simple to place an order, a standing order or transfer platforms

    + Easy access to manage your account and check balances

    + Keep up to date by viewing your equipment usage, trends and reports

    + Find your trading partner contact details, and

    + 24 / 7 access to myCHEP 

  • Customer Service and Support Team

    Our Australia based, friendly and knowledgeable team available to help with enquiries, support or simply to provide feedback from 7.30am – 5.00pm (AEST) Monday to Friday on 13 CHEP (13 2437) or au.customerservice@chep.com

  • Best Practice Learning and Global Expertise

    You can benefit from our global scale, reach and unique insights from over 60 years’ experience in enabling sustainable supply chains globally. Together with Brambles’ group of companies, see how we’ve examined, improved and learned from best practice supply chains around the world. 

We have a wide range of platform solutions

Explore our platform solutions below:

UPDATED Your Insights, Our Actions FY23 Q2

Throughout the year, we invite customers to share their thoughts and feedback so we can understand what's working well and continue to invest in these areas. We also identify opportunities to improve the value we deliver. Access an updated summary of the improvement initiatives we were working on and delivered for the last quarter. 

Click here for the latest update
Your Insights, Our Actions
Your Insights, Our Actions

Frequently Asked Questions

  • What is pooling?

    Pooling is a share and reuse model based on the principles of the circular economy, where pallets, containers, crates, and other equipment such as beverage trays are shared and reused within a network of producers, retailers and other receiving locations, transporters, and service centres. When you become part of a pooling network you do not buy or swap the equipment, but you rent them and CHEP supports with platform management. 

  • How does CHEP know who should be paying hire for the equipment?

    When hire equipment moves through the supply chain, those in the share and reuse model declare the transfer to CHEP. CHEP’s system then transfers the quantity and financial responsibility to the receiver.

  • What are the benefits of sharing and reusing CHEP equipment?

    • You only pay for what you use, while you’re using it. 
    • No longer will you need to invest your capital to own your own pallets or other equipment. 
    • It eliminates your platform risks, by minimising your exposure to market supply and price fluctuation and supports supply and quality.
    • A rigorous inspection and repair process supports consistent quality. 
    • Standards are consistent, with all timber certified as sustainable. 
    • CHEP’s scale and network means you have access to  the equipment you need, when and where you need it, no matter what happens to demand.
  • How can I contact CHEP?

    Ready to sign up with CHEP or learn more? Click here to connect with us or call 13 2437 (13 CHEP).

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