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How does CHEP work

CHEP in a nutshell

CHEP’s business model is based on the concept of “Share and Reuse”, or pallet pooling. We believe that sharing and reusing products makes them more sustainable; that’s why you can’t buy our pallets. With the CHEP Pooling System you get the pallets you need from us on a rental basis and we pick them up after use to make them available again for others.

For us it doesn’t matter whether you are a small local start-up or a company supplying the whole of Europe with your products.We control the entire administrative procedure, retrieval and quality assurance of the pallets in a closed-loop system.

Knowledge and expertise included

Whatever you transport, wherever you need to transport it to, CHEP guarantees you a qualitative service. Our wooden and plastic pallets take your ingredients, packaging material, and finished goods and displays to their destination. CHEP makes sure everything is in the right place at the right time.

We use our knowledge base and the network we have gained from working with more than 20,000 companies around the world, to make your deliveries more efficient and less expensive. Our employees are experts in supply logistics and are happy to provide useful tips.

Request an obligation-free quote from us today via this form or call us on +15 799 899

Request an obligation-free quote
office experts
Our employees are experts in supply logistics and are happy to provide useful tips.

Working with CHEP is simple

  • You order the number of pallets you need via our online portal myCHEP.
  • We deliver them to you anywhere in the Benelux within 60 hours.
  • You load the pallets with your products and send them to your customers. You inform us that the goods have been shipped via the online portal myCHEP.
  • We take care of the return of the pallets to our service centre, where they are checked and repaired if necessary.

You are only responsible for the pallets while they are in your hands.
As our customer you don’t need to worry about anything: we’ll make sure you always have enough high quality pallets available – wherever and whenever they need them.

warehouse
We’ll make sure you always have enough high quality pallets available

How do I become a CHEP client?

Participation in our Pooling System is without obligation for you. CHEP goes for a flexible and reliable partnership, with no risk.
As a CHEP customer you have no minimum order quantity, membership fees or notice periods. That gives you a high level of flexibility.

  • Quote

    We send you a quote which is tailored to your business needs. You give us this information via our contact page

  • Agreement

    If you accept our quote, we send you an agreement, which you sign and return to us.

  • Place an order

    As soon as we receive the signed agreement, we set up your online access to our online portal myCHEP. Now you are good to go and can order CHEP pallets.
    We are happy to support you. If you need any help or have questions, contact us: +32 15 799 899

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How to return CHEP-pallets

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  • How to return CHEP pallets

How to return CHEP-pallets

Returning CHEP-pallets has never been easier. 
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How does CHEP work | CHEP