Smart. Simple. Fast.

Nobody wants to spend time keeping track of pallets and deciphering complex invoices. From our customer satifaction surveys we learned that there was a need for simple invoicing and a user-friendly system to order pallets, declare and follow up transaction. 

That is why we have launched NextCHEP, a project that includes the myCHEP customer portal and interactive invoice. With these you will have the flexibility to view your supply chain activity at any level, saving you time and energy.

Log in into myCHEP and start managing your supply chain activities.
No login? Request one here.


Did you know that with myCHEP you can...

... streamline and simplify the administrative tasks associated with pallet and container pooling? It is easy to use and allows our customers the ability to access and manage their accounts anywhere, 24 hours a day, 7 days a week.

  • ... look for tips and tricks, and ask questions directly?

    On myCHEP itself, you find all manuals, how to videos and tips & tricks in the tab "Help & Support". 

    Check it out.

  • ... update your calender easily?

    The new calendar function allows you to plan, view and track orders in a single view, much like your Outlook calendar. You will be able to create, modify or cancel orders from one screen.

  • ... personalize your dashboard?

    Set-up your dashboard to see the items that are most important to you.

  • ... request express orders?

    Your emergency becomes ours! You can now place orders under the standard order lead time and track its status online.

  • ... manage your payments and invoices?

    Want to know if you’ve already paid your invoice? You can track the status of your open invoices in your dashboard.

  • ... download your reports with just one click?

    You can download your reports to your device in just one click. Export, sort and filter your data for all of your company needs.

  • ... manage your account whenever and where you want?

    You can log in from anywhere and have the ability to manage your account 24 hours 7 days a week. With the newest mobile devices you can acces the portal on the road. 

What is the interactive invoice?

Via the interactive invoice, you will receive a convenient overview of the evolutions in your account over the past thirteen months. This will enable you to quickly check the evolutions of your stocks and costs, and identify the most significant cost drivers.

TIP:  Check once a month if the stock levels on your interactive invoice match your own figures. This way you avoid any surprises during audits. 

Of course, we will also follow up your numbers and amount of pallets. If we notice anything went wrong or there are transactions missing, we will contact you to figure it out. 

Questions about your interactive invoice?
TIP:  Check once a month if the stock levels on your interactive invoice match your own figures.

Case study

Doing business with CHEP has never been easier

At CHEP we aim for a customer satisfaction rate of 100%. That’s why we’ve subjected our systems to a thorough facelift over the past few months. Keeping track of pallet stocks, transparent invoicing and placing orders have never been this easy. What’s more, our new rate card allows you to see in advance exactly what you will need

How did CHEP make it easier to do business with them?

Browser requirements for myCHEP

In order to use the myCHEP system, customers must have a modern or Grade A browser.  The modern browsers come equipped with the latest technology, providing customers with an improved user experience.  If customers are not sure what browser version they are using, they can go to to find out.

The following are examples of the minimum versions of major Grade A browsers:

  • Internet Explorer: 11 or above
  • Chrome: v36 or above
  • Firefox: v30 or above
  • Safari: 7 or above


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myCHEP Online Customer Portal | CHEP Benelux