Smart. Simple. Fast.

> Log in into myCHEP and start managing your supply chain activities.

Nobody wants to spend time keeping track of pallets, so CHEP has created the myCHEP customer portal to give our customers the flexibility to view their supply chain activity at any level, saving them time and energy.

If you are a new customer with CHEP, and want to start using myCHEP, please contact our Customer Care team at 0800 53 139 and they can provide you with access to the customer portal.

To learn more about myCHEP, visit

Features and Benefits

myCHEP is our proprietary online customer portal that streamlines and simplifies the administrative tasks associated with pallet and container pooling. It is easy to use and allows our customers the ability to access and manage their accounts anywhere, 24 hours a day, 7 days a week. It’s accessible on multiple devices and simplifies customer orders in just a few clicks.

  • Mobile Options

    Access your account on the go from the latest generation of tablets and smartphones.

  • Calendar

    The new calendar function allows you to plan, view and track orders in a single view, much like your Outlook calendar. You will be able to create, modify or cancel orders from one screen.

  • Customized Dashboards

    Set-up your dashboard to see the items that are most important to you.

  • Express Orders

    Your emergency becomes ours! You can now place orders under the standard order lead time and track its status online.

  • Invoice Management

    Want to know if you’ve paid your invoice? You can track the status of your open invoices in your dashboard.

  • Data Management

    You can download your reports to your device in just one click. Export, sort and filter your data for all of your company needs.

  • 24/7 Access

    You can log in from anywhere and have the ability to manage your account 24 hours 7 days a week.


Case study

Doing business with CHEP has never been easier

At CHEP we aim for a customer satisfaction rate of 100%. That’s why we’ve subjected our systems to a thorough facelift over the past few months. Keeping track of pallet stocks, transparent invoicing and placing orders have never been this easy. What’s more, our new rate card allows you to see in advance exactly what you will need

Read more about the digitalisation of CHEP

Browser Requirements

In order to use the myCHEP system, customers must have a modern or Grade A browser.  The modern browsers come equipped with the latest technology, providing customers with an improved user experience.  If customers are not sure what browser version they are using, they can go to to find out.

The following are examples of the minimum versions of major Grade A browsers:

  • Internet Explorer: 11 or above
  • Chrome: v36 or above
  • Firefox: v30 or above
  • Safari: 7 or above

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myCHEP Online Customer Portal | CHEP Benelux