E-commerce

Surviving e-commerce needs an efficient supply chain

E-commerce is the fastest growing segment of the retail market in Europe and it’s not expected to slow down anytime soon. Consumers are ordering in small quantities, more often and they want it quickly.

Any delays or damage at any stage in the process can cause problems that will impact the customer. There are different international rules that apply, margins are small, and logistics can be complex.

What you need is an efficient, simple supply chain

Clicks, here we come.

Simpler and more flexible with CHEP

 Check the video

E-Commerce
Coming up next

  •  Simpler and more flexible with CHEP

Move more, with less

Whether you're a manufacturer or an online retailer.
We help your e-commerce business deliver.
Discover your advantages below when moving to CHEP. 

Why choose CHEP for e-commerce?

When selling your products online, the benefits of CHEP pallet pooling quickly add up.

  • Compatibility

    The biggest online retailers all accept CHEP pallets, so no need to change pallets during your products journey, saving you time, money and hassle. We keep your products flowing efficiently to your customers.

  • Availability

    We know that there can be seasonal spikes with online sales. Our global network, scale and experience ensures we can quickly respond and deliver when needed.

  • Quality

    Thanks to our strict quality control in our service centres, the quality of our pooling pallets remains high, so the risk of product damage and product returns is reduced. Moreover, our pallets are perfectly suitable for your automated warehouses and processes. 

  • Sustainability

    In the digital age, maintaining your company’s green credentials is a must – your customers expect it and you need your suppliers to help you deliver a more sustainable service. Pallet pooling with CHEP means less truck journeys, so less empty kms and less CO2.

Pallet pooling, a good idea for your e-commerce business

Global acceptance & more

We are already working with e-commerce customers across Europe and beyond – helping to deliver everything from toys to clothes to electronics. We have on-the-ground knowledge of local transport, vendors and regulations to help you deliver now and expand into new markets in the future. Using CHEP pooling for your e-commerce activities will help you to reduce hidden costs, reduce delays and supply risks and increase transparency, accountability and sustainability.

Read more on why pooling is a good idea for e-commerce
E-commerce shopping on line CHEP
We are already helping e-commerce customers across Europe to deliver everything from toys to clothes to electronics.

FAQ: How CHEP can help with your pallet requirements for e-commerce

  • How can you guarantee you’ll get the pallets you need?

    Our scale means we can quickly adapt the frequency of our demand planning to ensure that we remain closely aligned to your changing needs. We have 50 times more pallets in circulation in Europe than anyone else – so we can continue to serve our customers whatever your requirements. CHEP has 260 Service Centres across Europe, so even major incidents or unexpected events can be worked around. Our scale means that we can quickly react to your requirements, whether it’s a seasonal peak, unexpected request or significant shift in demand

  • How can you simplify your online logistics?

    Instead of tying up capital buying pallets, you can rent them from CHEP. We can manage the supply, maintenance, storage and quality assurance of the pallets you need, while you focus on optimising your supply chain efficiency. This means you can reduce the amount of time you spend on planning and administration. You only pay for what you use, while you’re using it.

    CHEP’s market-leading pallet services represent the most direct and efficient way to get your products online. Find out why other ecommerce platforms, suppliers and parcel couriers are replying more often on pallet pooling.

  • How can you guarantee pallet quality and acceptance?

    We understand non-standard, and variable quality pallets can hurt your reputation, and your bottom line. That’s why every CHEP pallet is independently verified to last up to ten times longer than other pallets. All equipment issued to a customer from a CHEP Service Centre is inspected and, if necessary, reconditioned to ensure that it meets our quality standard. Our pallets require less manual labour for repalletization and return handling and our pallets can be stacked higher when empty, and so take up less space in your trucks/yard.

    Product damage can hurt your profitability and your reputation. The inconsistent build quality of white wood pallets can cause platform collapse, additional cost and delivery refusals, meaning more repairs and replacements. More sorting, too, as you try to decide whether the pallets are fit for purpose. CHEP’s improved design and construction can significantly decrease pallet related product damage. And our extensive network across Europe means that every single pallet is rigorously checked, repaired and certified before it goes to you, no matter how large your demand.

    The biggest online retailers all accept CHEP pallets, they’re suitable for automated warehouses and processes - so there’s no switching providers mid-journey, saving you time, money and hassle

  • Do you want a pallet solution that is also sustainable?

    Sustainability is built into our business – we are the most sustainable company in the world – and now you can build it into your extended supply chain. We can give you certification and accountability in the parts of your supply chain that involve CHEP. By using our share and reuse model, no more return transport is needed, saving money and reducing the number of truck kms and CO2 emissions. We also have the expertise to help you reduce waste within your own processes and help you find collaboration opportunities in outbound deliveries as well.

  • Why choose CHEP for e-commerce fulfillment?

    We are already working with e-commerce customers across Europe and beyond – helping to deliver everything from toys to electronics. We have on-the-ground knowledge of local transport, vendors and regulations to help you deliver now and expand into new markets in the future.

Find CHEP platforms

Please enter your details below

  • Your entry is not of the correct length
  • Your entry should not contain any URLS
  • This field is required
  • Your entry is not of the correct length
  • Your entry should not contain any URLS
  • This field is required
  • Your entry is not of the correct length
  • Your entry should not contain any URLS
  • This field is required
  • Your entry is not of the correct length
  • Your entry should not contain any URLS
  • This field is required
If your download doesn't start shortly please click here

Select language

Italy
Done

Not your country or language?

Change country

E-commerce