Personal Customer Service
A Personalised Service for Customers
In Portugal, CHEP offers its customers excellent personal service.
Operating from a dedicated Service Centre since 2005, CHEP guarantees a high capacity for customer service and excellent quality. A single Service Centre, using advanced customer service technology, and providing excellent service with a focus on customer satisfaction and experience throughout all interactions with CHEP.
Technology and Services
Our integrated system is now able to process all customer interactions, enabling us to respond efficiently to queries on logistics, deliveries and collections throughout Europe.
With a focus on service quality and ‘end-to-end’ management by experienced teams, CHEP aims to provide outstanding service every day, and is constantly striving to improve its capacity for service excellence throughout Europe.