Automotive and Industrial

Frequently Asked Questions

• How does CHEP full service container rental work?

  With our full service automotive container rental program, CHEP provides containers to your supplier locations. Suppliers then fill the containers and ship components to your manufacturing facility. Once emptied and ready to be picked up, CHEP will arrange for container shipping back to the nearest CHEP facility. This often provides significant freight savings for supplier and OEM locations that are separated by long distances. Once received by CHEP, the containers are made ready for their next use through a thorough inspection and repair as necessary.

• How quickly can reusable shipping containers be sent to me?

  We request 5 days order lead-time under normal operating guidelines. Once your supply chain requirements are collected and your business is set up on the CHEP program, you will have full access to our Customer Care Center to support ordering and collections requests, as well as a dedicated account manager who works with you to ensure your needs are met.

• How do I get started with a container rental program?

  It’s simple to get a quote and free supply chain analysis and component right-sizing from CHEP. We require a small amount of information about your business. To get yours, email us at info.containers@chep.com, or call our Customer Care Center at 866-855-2437 (PRESS 4).

• Why should I rent containers rather than purchase containers?

  One of the most significant benefits is the preservation of precious capital for your core business. When you rent reusable, collapsible shipping containers and equipment from CHEP, you also gain valuable time to concentrate on the growth of your core business. If you need equipment in a hurry, CHEP maintains a large fleet to handle your short-term rental needs. Other benefits of renting containers over purchasing in-house include: 

  • Backhaul transportation costs
  • Loss, theft, damage, conditioning & repair costs
  • Cost of tracking software, hardware & labels
  • Cash outlay for alternative safety stock packaging
  • Space required for storage in facilities
  • Compliance duty & taxes

• What are the benefits of using CHEP over expendable packaging?

  When shipping in one-way expendables, consider these contributors to increased cost and quality concerns:

  • High value / fragile / sensitive part damage and scrap rates
  • Packaging contamination (ex. cardboard residue impacting electronics)
  • Non-conformity, re-work and re-packing
  • Disposal costs
  • More prone to forklift stabs & damage
  • Stacking limitations both in warehouse and in transit
  • Requires more touches (repacking) resulting in more quality risks