Customer Service

We're here for you.

Drawing upon over 60 years of experience, we partner with our customers to optimize over 300,000 supply chains throughout the world. When questions arise, swift assistance can be provided by your dedicated Account Team or our Customer Engagement team.

Email: Customer.Care@chep.com

Phone: US Customer Care (866) 855-2437

Place an Order & Track Delivery: myCHEP digital portal

Existing customers can quickly and easily order and monitor your inventory balance, access invoices, track delivery status and more. See all myCHEP features

Interested in becoming a CHEP customer? Learn how CHEP works and receive a customized quote for your business.

Need to return empty blue pallets? We'll pick them up!

We’ll collect your unused CHEP pallets. Let us know where as CHEP Pallets cannot be resold or reused without prior authorization.

Request Pickup

Need to return CHEP blue pallets. Cannot sell blue pallets

Accelerate your career at CHEP

Whether it’s optimizing the industrialized world’s most sophisticated supply chains or modernizing an emerging economy, our people, platforms, technologies and solutions help the world trade more efficiently and sustainably.

Explore careers at CHEP & Brambles Companies

Customer Service

We're here for you.

Need to return empty blue pallets? We'll pick them up!

Accelerate your career at CHEP

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CHEP Customer Service - Your Total Supply Chain Partner | CHEP USA