Smart. Simple. Fast.

The myCHEP digital portal gives customers a simple, one-stop tool to quickly place orders, view pallet inventory usage, track delivery activity and more, saving you time. 

Already have an account? Click here to login to myCHEP

Features and Benefits

Utilize myCHEP to quickly and easily manage your CHEP account 24 hours a day, 7 days a week. This proprietary online portal is accessible on multiple devices and simplifies the administrative tasks associated with pallet and container pooling.

  • Track Your Deliveries

    Maximize your productivity and know when your pallet delivery is expected to arrive at your location.

    Learn more about Estimated Time of Arrival (ETA) notifications.

  • Mobile Options

    Access your account on-the-go from your mobile device and tablet.

  • Quick View Calendar

    Plan, view and track orders and deliveries in a single view, much like your Outlook calendar. You can quickly create, modify or cancel orders from one screen.

  • Express Orders

    Your emergency becomes ours! Place rush orders under the standard order lead time and track its status online.

  • Customized Dashboards

    Set-up your dashboard to conveniently see the activity, reporting and notices that are most important to you. Have complete visibility into your accurate CHEP pallet balance and inventory usage for your account.

    Plus, you can download your reports to your device in just one click. Export and filter your data based upon your unique business needs.

  • Invoice Management

    Want to know if you’ve paid your invoice? You can track the status of your open invoices in your dashboard.

  • 24/7 Access

    You can log in from anywhere and have the ability to manage your account 24 hours a day, 7 days a week.

Enhanced Visibility During Unpredictable Times

Take full advantage of myCHEP's newest customer requested enhancements to easily order and monitor your inventory balance during these unpredictable supply chain times. 

Watch a brief walk-through of the latest features developed from customer feedback.

View Video - New Enhancements
order on digital device mychep, customer using tablet
Convenient, on-the-go order reporting and tracking

Frequently Asked Questions

  • How do I get started with myCHEP?

    If you are a new CHEP customer and want to start using myCHEP, please contact us at customer.care@chep.com and we will provide you with access.

    If you are an existing customer and need assistance with your account, click below to request a myCHEP password reset or create new account.

  • What are the browser requirements for my device?

    The myCHEP system supports top web and mobile browsers including Chrome, Edge, Internet Explorer and Safari.

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myCHEP Digital Customer Portal | CHEP USA